Helpful HVAC FAQs From Genesis Heating & Cooling in Pleasant Garden, NC

A: We offer heating and cooling repairs, complete system installations, equipment replacements, preventive maintenance, indoor air quality improvements, ventilation solutions, zoning installations, thermostats, and diagnostic services tailored for homes and light commercial buildings.

A: Ideally, maintenance should be scheduled twice a year—once before summer and once before winter. Regular care helps prevent breakdowns, improves energy efficiency, and extends your system’s lifespan.

A: If you hear unusual noises, notice inconsistent temperatures, experience weak airflow, smell odors, or see a spike in energy bills, it may be time for professional service.

A: Most residential installations can be completed in a single day, but larger or more complex light commercial projects may require additional time.

A: Our technicians perform detailed load calculations based on square footage, insulation, windows, orientation, and usage patterns to determine the proper equipment size.

A: Higher energy bills often indicate reduced efficiency due to dirty filters, aging components, refrigerant issues, or ductwork leaks. A system inspection can identify the cause.

A: Most well-maintained systems last 12–15 years, though longevity varies based on usage, environment, and installation quality.

A: Yes. Genesis Heating & Cooling provides after-hours emergency service for customers who experience unexpected system failures and need immediate assistance.

A: Regular filter changes, whole-home air purification, humidity control, improved ventilation, and professional duct evaluation can significantly improve indoor air quality.

A: If your system is over 10 years old, breaks down frequently, or no longer heats or cools effectively, replacement may be more cost-efficient than continuing to repair it.

A: Installation includes removing old equipment, placing and securing new units, connecting electrical and refrigerant lines, adjusting ductwork as needed, testing performance, and ensuring the thermostat and controls are properly programmed.

A: We work hard to offer fast scheduling, including same-day or next-day appointments depending on availability and weather conditions.

A: Yes. We assist customers with warranty-related repairs and replacements for major HVAC brands, ensuring a smooth and stress-free process.

A: Absolutely. Preventive tune-ups reduce breakdowns, improve energy efficiency, and help your equipment operate at peak performance, lowering monthly utility costs.